General

No order will be deemed to constitute a contract of sale until the goods are dispatched by Serendipity Crystals.

Prices

The price payable shall be that displayed at the time of ordering. Postage payable will be approximate costs plus packaging. Final Invoice price is that listed on website, plus P&P/insurance.

Delivery

Payment is due within 7 days of receipt of Final Invoice. If payment is by cheque, goods will not be dispatched until funds have cleared. Goods remain the property of Serendipity Crystals until fully paid for.

Description Of Goods

All goods are sold as described. However, due to natural variation in some products, goods sold may not be exactly as they are photographed i.e. colour/shade difference and distinguishing marks are sometimes unavoidable. The item listing will detail whether you’re buying exactly what is photographed or one of several in stock. Please read the descriptions carefully before buying.

Exchanges/Refunds

A product can be exchanged for whatever reason within 14 days of the Buyer receiving their order. Goods returned must be in the same condition as when they were dispatched. Refunds will be made by cheque and for the cost of the item only. P&P costs are not reimbursed. Please note we cannot accept responsibility for damage resulting from postage, misuse and/or fair wear and tear.

Returned Goods

The buyer will be liable for the cost of remedying damage to returned goods where such damage has, in the opinion of the Seller, been caused by the goods being inadequately packaged by the buyer. Please package returns carefully in the same manner they were sent to you. We’re happy to offer refunds, so please give the item due respect for not being right for you.

Legal Liability

The contracts from the sales of goods by Serendipity Crystals shall be subject to and governed by English Law. Liability of Serendipity Crystals shall in no circumstances exceed the original value of the price charged for the goods. Serendipity Crystals cannot accept liability for injury or negative consequences of using the product it sells.

Acceptance of Terms

By placing an order with Serendipity Crystals you are agreeing to be bound by our terms and conditions. Namaste.

General

No order will be deemed to constitute a contract of sale until the goods are dispatched by the seller.